Refund & Cancellation Policy

Effective Date: March 1, 2026
Company Name: Dieudonné Luxe Noir Co.


1. Overview

Dieudonné Luxe Noir Co. provides professional consulting and advisory services in logistics and trucking operations.

Due to the customized and time-based nature of consulting services, this Refund & Cancellation Policy governs all payments and service engagements.


2. Consulting Sessions

• Fees for completed consulting sessions are non-refundable.
• If a client fails to attend a scheduled session without prior notice, the session is considered fulfilled.


3. Rescheduling Policy

Clients may reschedule a session with at least 24 hours’ notice.

Rescheduling requests made within 24 hours of the scheduled session time may be denied or subject to a rescheduling fee.


4. Strategy Development & Custom Deliverables

Once work has commenced on:

• Strategic planning
• Operational analysis
• Custom reports
• Business modeling
• Compliance guidance

All associated fees are non-refundable.

This includes research time, analysis preparation, and documentation development.


5. Service Packages & Retainers

For prepaid consulting packages or retainers:

• Fees are non-refundable once services begin.
• Unused portions may expire after the agreed service period unless otherwise stated in writing.


6. Payment Disputes

Clients agree to contact Dieudonné Luxe Noir Co. directly to resolve any billing concerns prior to initiating a chargeback with their financial institution.

Failure to seek resolution before filing a chargeback may result in:

• Immediate termination of services
• Recovery of administrative and dispute-related fees
• Legal recovery of outstanding balances where permitted by law


7. Exceptions

Refunds may be granted at the sole discretion of Dieudonné Luxe Noir Co. in cases involving:

• Documented system errors
• Duplicate charges
• Billing mistakes

Approved refunds will be processed to the original payment method.


8. Contact Information

Dieudonné Luxe Noir Co.
289 Jonesboro Rd

McDonough, Ga 30253
Email: [email protected]
Phone: 786-523-3606